As the Managing Director of Green Wrap Limited you draft the following letter:
- you refer to Mr. Lewis' order of 3rd November
- you thank him for his order
- you tell him that it will be processed within the next ten days
- you trust that the goods will arrive punctually and in good condition
- you look forward to serving him again in the near future
- you write a complimentary close
- you sign your letter
- you mention your position in the firm (Managing Director)
- you enclose a catalog
- you send a copy to Mr Trent Johnson, the Sales Manager
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